Refund policy

🔄 Trendix™ Refund & Return Policy

📦 Return Eligibility

Trendix™ accepts returns only for unused, undamaged, and original condition products with packaging intact.

⏳ Return Window

Customers can request a return within 7 days of delivery.

🛠️ Damaged Product Procedure

If your product arrives damaged, contact us within 24 hours with clear images or video proof.

🔄 Wrong Product Procedure

If you receive the wrong item, Trendix™ will arrange a replacement or refund after verification.

📉 Missing Item Procedure

Report missing items within 48 hours of delivery.

🚫 Non-Returnable Items

  • Used products

  • Sale/discounted items (if applicable]

  • Items without original packaging

✅ Refund Approval Process

Refunds are approved after inspection and verification.

💳 Refund Timeline

Approved refunds are processed within 5–10 business days.

💰 Refund Method

Refunds are issued via bank transfer, Easypaisa, JazzCash, or original payment method.

📞 Customer Support

📧 trendix.customersupport@gmail.com
📱 03340443788