Shipping policy

🚚 Trendixβ„’ Shipping, Cancellation & Exchange Policy

πŸ“¦ Shipping Policy

βš™οΈ Order Processing Time

Orders are processed within 24–48 hours after confirmation.

πŸš› Shipping Time

Delivery takes 3–5 business days across Pakistan.

🌍 Delivery Areas

We deliver nationwide across Pakistan.

πŸ’Έ Delivery Charges

Shipping charges (if applicable) are shown at checkout.

πŸ“ Order Tracking

Tracking details are shared via WhatsApp or SMS after dispatch.

⏰ Delayed Deliveries

Delays may occur due to courier or weather conditions.

❗ Incorrect Address Cases

Customers must provide correct details. Wrong address issues are not Trendixβ„’ responsibility.

πŸ“¦ Failed Delivery Attempts

Re-delivery charges may apply if delivery fails due to customer unavailability.

❌ Cancellation Policy

⏳ Cancellation Timeframe

Orders can be cancelled within 12 hours of placing the order.

🚫 Shipped Orders

Shipped orders cannot be cancelled.

πŸ’° Refund Conditions

Approved cancellations may include processing fee deductions.

πŸ”„ Exchange Policy

πŸ“¦ Exchange Eligibility

Exchanges are allowed within 7 days for damaged or wrong items only.

πŸ› οΈ Damaged Product Exchange

Replacement is provided after verification.

πŸ”„ Wrong Product Exchange

Wrong items will be replaced free of cost.

πŸ“© Exchange Request Process

Contact support with order details and proof.

⏱️ Exchange Timeline

Exchanges are completed within 3–7 business days.

πŸ’³ Payment Policy

πŸ’° Accepted Payment Methods

  • Cash on Delivery (COD)

  • Bank Transfer

  • Easypaisa / JazzCash

πŸ“¦ COD Information

COD is available across Pakistan.

πŸ” Secure Payments

All payments are processed securely.

βœ”οΈ Payment Verification

Orders may be verified before dispatch.

❌ Failed Transactions

Retry payment or contact support if transaction fails.