Shipping policy
π Trendixβ’ Shipping, Cancellation & Exchange Policy
π¦ Shipping Policy
βοΈ Order Processing Time
Orders are processed within 24β48 hours after confirmation.
π Shipping Time
Delivery takes 3β5 business days across Pakistan.
π Delivery Areas
We deliver nationwide across Pakistan.
πΈ Delivery Charges
Shipping charges (if applicable) are shown at checkout.
π Order Tracking
Tracking details are shared via WhatsApp or SMS after dispatch.
β° Delayed Deliveries
Delays may occur due to courier or weather conditions.
β Incorrect Address Cases
Customers must provide correct details. Wrong address issues are not Trendixβ’ responsibility.
π¦ Failed Delivery Attempts
Re-delivery charges may apply if delivery fails due to customer unavailability.
β Cancellation Policy
β³ Cancellation Timeframe
Orders can be cancelled within 12 hours of placing the order.
π« Shipped Orders
Shipped orders cannot be cancelled.
π° Refund Conditions
Approved cancellations may include processing fee deductions.
π Exchange Policy
π¦ Exchange Eligibility
Exchanges are allowed within 7 days for damaged or wrong items only.
π οΈ Damaged Product Exchange
Replacement is provided after verification.
π Wrong Product Exchange
Wrong items will be replaced free of cost.
π© Exchange Request Process
Contact support with order details and proof.
β±οΈ Exchange Timeline
Exchanges are completed within 3β7 business days.
π³ Payment Policy
π° Accepted Payment Methods
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Cash on Delivery (COD)
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Bank Transfer
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Easypaisa / JazzCash
π¦ COD Information
COD is available across Pakistan.
π Secure Payments
All payments are processed securely.
βοΈ Payment Verification
Orders may be verified before dispatch.
β Failed Transactions
Retry payment or contact support if transaction fails.